54 George Street Edinburgh EH2 2LR

Tel: 0131 220 4348

Email: [email protected]

Coronavirus: Covid-19: Update for Audiences and Visitors

Updated:  25 June 2020

In the light of pandemic and advice from the Government, Assembly Rooms and our partner venues, the Church Hill Theatre, Usher Hall and Ross Bandstand are now closed to the public until further notice.  We will continue to evaluate the situation.

The health and safety of our clients, artists, audiences, visitors and staff remains our priority. 

This means all events during this time frame will not take place.  They will either be rescheduled or cancelled.  We appreciate your patience and understanding as the venue, our customers and promoters navigate this challenging time.

The current status of our forthcoming events can be found on our What’s On page (http://www.assemblyroomsedinburgh.co.uk/attend-an-event/what-s-on.html)

For Church Hill Theatre it can be found here: http://www.assemblyroomsedinburgh.co.uk/church-hill-theatre/what-s-on-at-church-hill-theatre

We will be monitoring the situation during the period of closure and when we have more details we will share alerts and updates here and on our social channels (Church Hill Theatre TwitterAssembly Rooms TwitterCHT FacebookAR Facebook

If your event has been cancelled and you purchased tickets from the Usher Hall box office:

We will be refunding the full cost of the ticket and the per ticket booking fee. For online or telephone bookings the refund will be returned to the original purchaser’s credit card.

If you booked by chip&pin, cash or cheque, a member of the team will be in touch regarding your booking as soon as possible.

Due to the high volume of work, there is no need to need to contact the box office with a refund request.

 

If your event has been rescheduled:

Please check the website page for the event for full details of the new dates which will be publicised as soon as possible. Tickets are valid, and the new date will be honoured.

 

If your event has been cancelled and you purchased tickets from the organiser or through a third party ticket site:

Please contact the event organiser for further information.

 

If you have any queries not covered here:

You can contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it. We will come back to you as soon as possible. However, please understand that due to the high volume of enquiries, it might take a little longer than normal for a reply.

We wish all of you and your nearest and dearest the best health during this difficult time, and we look forward to being able to welcome you back to the Assembly Rooms and Church Hill Theatre soon.

Best wishes from everyone at Assembly Rooms Edinburgh and Church Hill Theatre